• It's the client's fault or due to negligence
  • handling, loading, stowing or unloading of goods is carried out by the client or someone acting on his behalf
  • due to the nature of the goods it is easily damagable, e.g. rupture, leakage, spontaneous combustion, putrefaction, rust, fermentation, evaporation or sensitivity to cold, heat or moisture
  • missing or insuficcient packaging
  • incorrect or incomplete addressing or labelling of the shipment
  • incorrect or incomplete information about the shipment
  • under circumstances beyond the carriers control and could not avoid (Force Majeure)